Packages are generally dispatched within 7 days after receipt of payment unless it is a bespoke order which may take up to 2 weeks.
Orders are shipped via Royal Mail 2nd class with tracking number.
Totems prices are displayed including tax. They don’t include shipping fees. Our shipping flat rate is £5 for UK & Europe and £10 for rest of the world. Shipping fees include handling and packing fees as well as postage costs.
If you have any doubt , you need an express Royal Mail 1st class delivery, or you think there may be a mistake in your total shipping cost calculation when checking out from the webshop please send us an email to firstname.lastname@example.org and we’ll be happy to help.
If you are a returning online customer you can also send us an email to be sent a coupon code to have a discount.
No changes and devolutions are allowed from online shopping.